WEBSITE TERMS AND CONDITIONS

1. INTRODUCTION

1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase order will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:
(b) we cannot obtain authorization for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. PRICING / PAYMENT

3.1 The total cost of your order is the price of the goods plus delivery charges as set out in the Deliveries section, and will be confirmed to you on the final step before you click on the "submit order" button.

3.2 Payment can be made by most major credit or debit cards in accordance with the payment methods section.

3.3 Payment will be debited from your account upon or shortly before despatch of the goods to you. You confirm that the credit/debit card that is being used is yours.

3.4 All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

3.5 We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

3.6 Please note that Visa Electron and Maestro cards are restricted from being used internationally by some countries and so customers outside of the UK may not be able to use them.

3.7 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

3.8 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.7 Our prices are reviewed periodically and the next review will be on 01/01/209.

4. CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order: (a) you can notify us by email to orders@karlssondesign.co.uk before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - In the event that the product has been used, or cannot be returned in its original packaging.

The provisions of this clause 4.4 do not affect your statutory rights.

5. LICENCE

5.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.

5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

5.3 Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

5.4 Any rights not expressly granted in these terms are reserved.

6. SERVICE ACCESS

6.1 While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

6.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

7. REGISTRATION

7.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

7.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

8. DISCLAIMER

8.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

8.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

9. LIABILITY

9.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, orders, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), order or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

9.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1777); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

9.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

10. GOVERNING LAW AND JURISDICTION

10.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

11. MISCELLANEOUS

11.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

11.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

11.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1777.

General company Terms & conditions - For Sale of Goods and/or Services

1. General

1.1 The following words shall have the following meanings:-
'Company' – Karlsson Scandinavian Design Ltd.
'Customer' - the person, firm or company to whom a quotation is addressed or whose order is accepted by the Company.

1.2 No variation hereto or addition hereto shall be binding upon the Company unless in writing under the hand of a responsible official of the Company.

2. Quotations

2.1 All quotations shall lapse after 30 days but may be withdrawn earlier by notice in writing.

3. Order

3.1 A order / contract is created by either of the following:-

3.1.1. Written confirmation of an order from the Customer to the Company

3.1.2. Receipt of the Customers order

3.1.3. Telephoned order by a person authorised to place the order.

4. Data, Materials, Website & Warranty

4.1 All data required for the project, as defined in the scope of work agreed between the Company and the Customer must be received prior to the commencement of work in an electronic or written format appropriate to the work intended and agreed between the parties.

4.2 All materials supplied by The Company are supplied with a 12 month warranty, unless otherwise specified. In the event of a defect in the materials supplied that renders them not fit for purpose, they shall be returned to the Company for replacement. The Company shall not be responsible for any installation or return costs whatsoever that are incurred in the replacement process unless the company has been responsible for the original installation.

4.3 Any materials for which a Customer wishes to delay delivery shall be held for a maximum of two months, subject to storage charges, when they will be returned to the manufacturer and their cost shall be forfeit to cover the additional costs incurred by the Company. In the event that there are any damages, losses or shortfalls on deliveries, the Customer must report these to Karlsson for investigation within 48 hours of delivery / collection.

5. Charges

5.1 The Company's charges shall be the charges specified in the Company's quotation to the Customer.

5.2 The Company reserves the right to revise and amend quoted charges for errors and omissions at any time up to the creation of a binding order.

6. Payment

6.1 Once a Customer's order is accepted by the Company and / or the scope of work is thereby contracted, fifty percent (50%) of the total price (plus VAT where applicable) shall be invoiced and payment shall be required upon order placement. Fifty percent (50%) of the total order price (plus VAT where applicable) when the goods are ready for dispatch / collection or no more than six weeks from commencement of the order, whichever is the sooner. These standard payment terms may be superseded, but only by written agreement between the Company and the Customer.

6.2 Any variation on the terms set out in 6.1 above must be agreed by the Company in writing

6.3 Customer s' own conditions of purchase or buyers' standard conditions of purchase shall not apply unless specifically accepted by the Company, in writing, in advance.

6.4 All charges shall be in sterling unless otherwise agreed by the Company in writing.

6.5 Ownership of all materials supplied under a Customer's order shall remain with the Company until such time as the last payment of any invoice pertaining to the supply of those materials under a Customer's order. In the event that a Customer defaults on any part of any payment covered by the Customer's order, the Company shall be entitled to recover the materials from the Customer.

6.6 Invoice queries shall only be entertained by the Company if made in writing within 7 days of receipt of invoice.

6.7 If payment is not made within the Company's credit terms, the Company reserves the right to charge compound interest on the amount of any late payment at the rate of three percent (3%) per annum above the base rate of the Company's bankers in force at the time of Invoice from the due date of payment until the date of receipt of payment, such charges to be calculated monthly.

7. Cancellation/Termination

7.1 If the Customer cancels the order for whatever reason once the order has been confirmed, a cancellation charge shall be levied by the Company to the Customer and shall reflect both the work done by the Company prior to the cancellation and any work that needs to be done pursuant to the cancellation.

7.2 Any sums paid by the Customer to the Company prior to cancellation under the terms of the order shall be deducted from cancellation fees payable.

7.3 The Company shall be entitled to demand immediate payment from the Customer of all unpaid accounts and to cancel this and any other order between the Company and the Customer without any liability attaching to the Company in respect of such cancellation and to debit the Customer with any loss sustained thereby if the Customer fails to remedy non-payment of overdue accounts within 7 days after receipt of written notice from the Company requiring it to be remedied.

8. Force Majeure

8.1 In the event that the project is unreasonably delayed through force majeure or circumstances beyond the control of either the Company or the Customer, either the Customer or the Company shall be entitled to terminate the production by written notice to the other.

9. Liability & Legal

9.1 The Company undertakes to hold adequate Employer's and Public Liability Insurance.

9.2 In all matters the laws of England shall apply. This policy does not affect your legal rights